ARTICLES — October 10, 2019

While It’s Still Hot: How IoT Greatly Enhances F&B Delivery Services

What do you feel like eating today? Fried rice, satay, chicken with extra spicy sambal or maybe all of them? Whatever the choice, chances are most customers will just order the food right to their front door. Not only it’s easy, but food delivery also saves time, gas, and energy. This is one of the reasons why restaurants that have delivery services are becoming more popular.

Still, food delivery is not always drama free. Your employee can take the wrong order, the food might leave your restaurant looking nice and fresh but arrived all squished up, plus the everchanging traffic condition could cost you valuable time. Imagine the look on your hangry customer’s face… That’s every delivery guy’s worst nightmare. 

Worry not, with an IoT order management solution like TOMS, your food delivery can run effectively like clockwork.

1. Get overall higher efficiency

With TOMS you can receive an order and assigned it to a driver automatically. The smart IoT system works with the parameters you set up like time constraints, distance, delivery areas, amount of deliveries made per trip, and more. If there are any sudden changes, the system can re-arrange the schedule immediately. 

2. Save costs

Say goodbye to manual check-in/out and laborious performance tracking. Utilizing TOMS’ centralized system, your drivers can tap on their mobile phones and make their delivery right away. Their performance will be tracked by TOMS and notified to you if direct attention is required.

3. Faster delivery = better quality food

Get the most out of every trip by combining TOMS with FleetSight; Telkomsel’s fleet management solution. With the help of Fleetsight, you will gain visibility to your vehicles after it leaves your restaurant. Your drivers can get the fastest route suggestion ensuring better use of time, gas and energy. Your customers can rest assured knowing the status of their order in real-time. While you can smile knowing your customers are getting a hot delicious meal delivered with quality service every single time. 

They say food is the fastest way to a man’s heart. With TOMS you can make that trip drama-free. Get a free trial of TOMS and experience what IoT can do for your F&B business. 

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