ARTICLES — June 15, 2020

Transforming Your Everyday Airport Into a Smart One

As both personal and business devices and get smarter, airports are striving to keep pace. From motion sensors that turn lights on and off depending on human presence to RFID tags that accurately track baggage through the airport and on to its final destination, IoT has matured significantly. In the competitive scramble of airlines and airports to differentiate themselves by improving operations and customer service, IoT has emerged at the forefront of strategic development and all heading towards one goal: transforming passengers’ travel experience.

New technologies help airports to stay focused on flying passengers safely and on time while optimizing their operations and enabling great travel experiences. Here’s how IoT implementation in airports can improve its safety and give passengers comfort.

Automatic Check-In

Check-in has improved significantly over recent years with the introduction of online check-in and speedy bag-drop processes, but more automation is coming. IoT automates this process through its ‘Auto Check-in’ function. After booking, customers are issued a ticket and given a seat 24 hours before take-off without having to log onto an app or website. The seat is chosen based on data about the passenger’s preferences and they are then sent a boarding pass--IoT eliminates some of the time-consuming check-in steps and your customers will love it.

Airport Navigation Technology

Moving around airports with passengers often getting lost and/or frustrated by long queues and overcrowding has been the problem in most airports, but these challenges can be tackled with beacons, NFC tags, Wi-Fi and geolocation-enabling airport operators to pinpoint passengers’ locations. Using IoT, airports can now have detailed information and insight regarding their operations, offer a better experience, and resolve a lot of stress the passengers have.

Checked Luggage Tracking

Lost luggage can ruin passengers’ trips and give airport employees a hard time. Fortunately, IoT can help reduce the stress related to checked luggage. Internet-connected sensors can be attached to checked luggage and passengers can then monitor the location of their checked bag through their mobile phone as the bag makes its way through the airport conveyor belts and onto the plan or onto the luggage claim carousel.

Camera Sensors for Containment Measures

With the high number of countries affected by COVID-19, IoT-driven smart solutions on camera setups can improve the accuracy, efficiency, and scalability of containment efforts in airports. The camera sensor is connected to a monitor and employees monitoring the terminal is now able to detect high body temperature through a screen that displays the feed in real-time. Additional measures like thermal screening can also be implemented to identify, quarantine, and treat individuals with certain symptoms to prevent the virus’ transmission.

IoT is opening a new dimension for airports. Its success will be embedded into the aviation sector’s growth, boosting commercial operations, and enhancing the overall passenger experience. One thing to keep in mind: the growth depends heavily on future-proofing plans. It could be difficult to predict what will be the next big thing in IoT at airports, but you need to prepare for that big thing and decide now. Visit https://telkomseliot.com and prepare yourself for the future of smart airports.

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