ARTICLES — April 03, 2020

Preparing Your Business Mobility During COVID-19 Outbreak

COVID-19 has made its way across the nation. With people social distancing themselves to avoid and prevent the spread, businesses are forced to reduce their working personnel, risking overall business operations. This is why businesses in Indonesia would have noticed a significant change during the pandemic, specifically in the work performance and productivity aspect.

In delivery-based and logistics workplaces, many workers are advised to work from home during the pandemic, therefore reducing the working population and slowing down business processes. On the other hand, businesses have to keep their productivity high to match the rising demands of customers. Here’s how IoT can make your business operations go faster, more effective so their employees can go home sooner and stay safe during the COVID-19 outbreak.

Higher Operational Visibility

In the delivery and logistics industry, operational visibility is crucial for creating more efficient and faster actions. Having a well-integrated IoT system in place provides fleet managers with detailed data and a deeper understanding of information such as real-time alerts, on-time deliveries, and more. This information provides businesses with the ability to reduce unnecessary issues using data-driven decisions while reducing extra costs throughout the supply chain.

Route Optimization

Visibility is not the only factor delivery and logistics business must account for, as they can also face another downfall if they have unorganized and inefficient routes. Businesses can combat this by using IoT to strategically utilize company resources to reach all planned destinations efficiently and open communication between drivers and fleet managers. This will improve real-time analytics and help them achieve a more efficient system of operations and maintain customer satisfaction.

Real-Time Tracking

All fleet managers understand the difficulties of having multitudes of fleets to manage and how easily problems can come up all of a sudden. With real-time tracking provided by a reliable IoT solution, managers can become aware of driver locations, mileage, and any unexpected issues on the road. This data provides managers with the power to drive intelligent decision-making and keep customers informed with updated delivery statuses.

Improved Last-Mile Delivery

The last mile is arguably the most important step of the supply chain journey of a product from manufacturers to customers because the delivery experience has profound impacts on the chances of repeat orders. To improve their last-mile delivery, businesses can gather information through IoT devices. This can help businesses catch potential issues, change auto-delivery systems and vehicle routes based on accurate data, which can even incorporate current weather conditions.

The delivery and industry will be seeing a lot of change during COVID-19 outbreak, pushing them to improve take precautionary measures from operation visibility to last-mile execution. TOMS allows you to centralize your operations from dispatching, allocation, to managing different schedules. During hard times for managing a business, you can now track your delivery, set up rules that work for your company policies, and let TOMS automate your business processes. Visit https://telkomseliot.com/ and find out how TOMS can optimize your business mobility during any time of the year.

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