ARTICLES — October 28, 2020

How Smart City Can Provide Resilience for the Next Normal

In this era of digital transformation, we have witnessed big changes impacting how things work around us. Supported by a huge stream of insightful information and data, no wonder why the pace of this change has grown up many times bigger. This change in both personal lifestyle and business have invoked us to create ways to build a more sustainable society, especially under a difficult situation like the ongoing pandemic.

One of the ways of building a sustainable society is the Smart City project. Depending on the city’s social and economic factors, the project varies from one place to another. Whether the existing model is reliable enough to handle the pandemic, is a question that needs a quick answer.

The pandemic shows how vulnerable our society can be, and the circumstances conjured up by it have given a new perspective to the way we plan our infrastructure. With the right strategy, a Smart City can provide resilience for the next normal. Here are the ways any Smart City project can consider to provide necessary improvements.

Blockchain-enabled Citizen Tracking System

Tracking the movement of citizens diagnosed by COVID-19 or the potential carriers has been difficult, especially when it comes to gaining visibility on the testing infrastructure. A decentralized blockchain network to track citizen’s movement and health records can provide insightful information in such situations.

Touchless Goods and Food Delivery

Smart City projects should implement an effective way for retailers to deliver orders with less direct human contact, which is a thing that emerged out of the COVID-19 crisis and is expected to stay for a long time to come. Drones, for instance, can be leveraged to establish contact-less order pickup and drops.

Online Infrastructure for Education and Examination

The COVID-19 lockdown has shown us that we can still be productive under a crisis, even find new ways to learn and educate. In order to facilitate more effective e-learning methods, establishing technology infrastructure for schools and universities should become a permanent fixture in the Smart City project.

Improve Public Transportation Safety and Efficiency

AI and IoT-supported Smart City projects can play a key role in balancing public transportation operations with health safety measures. Telkomsel IoT FleetSense enables Smart City projects to gain visibility on vehicles to improve overall safety and security. Through a reliable visual monitoring solution, public transportation operators can now detect anomalies and take action at points of critical impact.

AI and IoT in Smart City projects have come a long way and are being used in the fight against COVID-19. However, the next normal would definitely be dependent on working virtually and on assisted technology for advancement to a greater extent. In order to reach their true potential of usage,  it is up to us to push these developments forward. Visit https://telkomseliot.com and decide your role in shaping the next normal with the right technology.

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