ARTICLES — December 09, 2021

How Hotels Are Adapting with IoT

Holiday season has come. Hotels are one of the tourism industries that need to evolve and get smarter in this pandemic situation. They have been adapting to a changing world for years to keep up with the business pace today. As technological advances, it will come along with greater expectations from guests. The Covid-19 and social distancing procedures also make greater demands for contactless transactions and cleanliness aspects. It affects the industry that has to deal with marketing requirements and a wise financial decision. 

With IoT technology able to address these challenges and improving not only operational efficiency and revenues, but also guest experience and satisfaction. Here it is how the tourism, especially hotels industry uses IoT technology to adapt with the challenges ahead.  

Guestroom Controls

As IoT technology advances in every aspect, that makes many hotels allow guests to control room features using their phone, such as lighting and water heater temperature. IoT platforms possibly allow guests to save the settings, so each time the guests book the hotels, the room will precisely fit to their preferences. Even some luxury hotels also installed echo devices in all rooms, so they can be voice-controlled to turn on the TV or any media. 

Energy Conservation & Property Maintenance

In terms of saving energy cost, many hotels are implementing automated systems. For example, hotels use a sensor to adjust indoor lighting based on the amount of natural light. Another thing, the sensor will allow the companies to automatically adjust temperature and turn on / off lights or any other electronics equipment if a room is empty or not. With IoT Envion will help the companies to monitor energy usage and consumption, preventive measures to avoid breakdowns, and as well as predictive maintenance of electrically related devices. 

Safety & Security

As Covid-19 is still around, but the hospitality industry needs to overcome this pandemic as soon as possible. In terms of needing heightened sanitation standards, many hotels are using IoT smart devices to keep staff and guests safe. Also IoT thermal cameras can detect people's temperatures, as well as detect the incorrect use of masks and count the amount of people in a given area.

IoT technology will allow the company to improve more on safety aspects, such as mobile devices that help the staff to send alerts if they are experiencing an emergency. Another  feature will also allow guests to use their phones to unlock or lock the doors – securing and eliminating the opportunity for a criminal actor to hijack guest’s key card. This IoT technology also helps hotels to monitor guest’s valuable properties to prevent them from being stolen or lost. In the future, facial recognition technologies could be one of the innovations that will allow companies to identify guests, identify known criminals, and even identify emotions. IoT solutions will not only provide a lot of security benefits, but also flexibility for both, hotels industry and guests.

As we know that IoT technology can elevate innovation higher for the hospitality industry, but it’s not only about getting a greater profit. IoT technology also improves guest’s experience and convenience, installs automated systems, and increases security services. So, in order to make an easier way, contact us here and we will ensure your business innovation goes well.

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