ARTICLES — October 07, 2020

Digital Transformation and the Steps to Succeed in It

Digital transformation involves using digital technologies to recreate business processes so they become more efficient or effective. The idea is to use technology not just to renew the existing services in a digital form, but also to utilize technology to transform those services into something significantly better for companies and customers alike.

As digital technologies transform businesses in various industries, companies are looking for ways to get the benefits of these trends. However,  the earlier McKinsey Global Survey research on digital transformations research shows that only less than 30% of these transformations succeed at improving performance and sustaining those gains.

The research also proves that having these technologies on hand comes with a challenge. This is why it’s important to understand the best practices to ensure the success of your digital transformations. Let’s take a look at the steps to a successful digital transformation.

Identify Transformation Objectives

As you progress from strategy to execution, it’s important for the strategy to make a decision in terms of target business outcomes. Digital business is often discussed from the lens of the digital customer experience, but that’s only a part of the story. Whether your objective is to enhance customer experience, reduce costs, simplifying management, or optimizing infrastructure, it is vital to find out what your initial organizational alignment is.

Align Transformation with Business Objectives

Once you find out your alignment, make sure that it’s on the same page with your business goals. That connection is critical to successful transformation as you make it work from the top down. Some of your employees might come to you with questions regarding your transformation plans, so keep in mind, every leader needs to communicate the fact that the move to digital is the best strategy for the organization.

Prepare the Future Platform for Digital Business

Technology enablers can be utilized to assemble a highly-virtualized, highly-distributed platform ecosystem of on-demand services. Based on your perspective, you’ll select powerful combinations of these technologies to achieve target business outcomes. Overall, this new platform can be used as a frame of reference for digital business transformation.

Train the Staff and Integrate a Digital Culture

Make sure that your new technologies and people’s minds are part of one scheme. Through the culture and education you provide across the organization, staff adapts to change easier and each process in the firm is operating smoothly so it can be more responsive, ready to take risks, and encouraged to solve problems. Without cultural change, the company could miss the next technology revolution and require another significant transformation effort to catch up.

Execute a Journey to the Future Platform

Digital transformation can only happen effectively through the careful orchestration of different company capabilities that serve the mission, vision, and business objectives. An agile and iterative journey to the future platform can simultaneously optimize infrastructure as well as improve the user experience That way the business can gain early benefits for customers and end-users at the same time.

When it comes to digital transformation, there is no such thing as an instant success; it is a process that progressively takes enterprises through many phases of innovation and allows them to become more competitive in the current market. However, if supported by the right leadership and technology, a successful digital transformation project can be achieved with ease. Visit https://telkomseliot.com and decide your way of executing digital transformation with the right technology.

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