ARTICLES — January 19, 2022

Creating an Efficient Omnichannel Logistics Chain

E-commerce customers’ demand for speedy shipping has pushed logistics companies to create a highly efficient last-mile delivery system. This is where omni-channel logistics comes in.

Omnichannel logistics synchronizes inventory, logistics and distribution across sales channels. Every facet of the supply chain is involved, including the retailer, manufacturer, distributor and wholesaler. For example, rather than shipping an item from a distribution center, omnichannel logistics would take the item from a retail store nearest to the customer and deliver from there. Speedy and cost-effective.

However, in order to make the system work, Omnichannel Logistics needs deep, real-time, data visibility into inventory availability, transit status, and predictive scheduling. The right metrics need to be employed in order to track efficiency and cost effectiveness while maintaining customers’ expectation on their item whereabouts and delivery time.

Omnichannel Logistics rely on good communication between different vendors or channels such as warehouses and distribution centers. Having the same monitoring and managing platform between all of them would help ease management and give visibility across the chain.

Getting rid of manual inventory management process is also key to creating an efficient omnichannel logistics system. Solutions like RFID tags, barcode scanning, even computer vision cameras can help minimize risking human error while speeding the process.

When efficiency is the name of the game, having data visibility, strong communication between channels, and automated monitoring solutions is important. 

You can have all these in one solution: Telkomsel IoT Control Tower. It is a smart supply chain management solution that monitors your network from end-to-end in 1 comprehensive platform. The technology will calculate the most effective course of action to keep your deliveries on schedule. It will also monitor every shipment all the way to the end customers from its condition, the driver’s condition, even the vehicles’. 

This deep visibility across your chain network will help increase the efficiency, flexibility, and safety of your omnichannel logistics business. Transform your logistics operation today with IoT Control Tower.

Contact our IoT Expert for more information on the IoT Control Tower.

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