ARTICLES — September 02, 2020

4 Important Steps in Building a Resilient Organization

While we keep hearing about the term “resilience” over and over, the reality is it isn’t just another word for keeping up with significant changes. Sure, if we’re talking about the implementation of technology, resilience could mean digitizing and automating business in order to leverage data and improve customer experiences. However, when it comes to organization and teamwork, resilience has a completely different meaning.

Technology and digital transformation can help companies maintain resilience and flexibility to face business challenges by creating effective operations, but sometimes technology alone is not enough. To succeed at digital transformation make it through the ongoing and future crisis, you and your team will need to be resilient. The good news is that leaders can help create the conditions that make this possible.

Build a Culture of Support

As a leader, you can make an impact on how your team interacts with each other. More than just focusing on results, you can turn your focus on the relationship with your employees and their relationship with the company. You can do this by identifying personal strengths and work with them to enhance their performance. Additionally, when team members are having a hard time completing work, find ways to turn those failures into teachable moments.

Encourage Collaboration

Both online and offline communication can be unified to keep employees connected through their own devices. Apart from making company documents and tools accessible anywhere and anytime, digital connections often bring employees of different ages together which fosters collaboration in departments and across the organization. This will make digital transformation more like intuitive ways to complete tasks instead of merely a technology implementation.

Create Learning Opportunities

Resilient teams will learn how to improvise in any methods of working together. For example, in a meeting, you can share ideas and lead discussions on how well things are working and what processes can be improved. Highlighting what the team is learning during the session will collectively strengthen it in all three critical protective factors: confidence, disciplined routines, and support.

Allow Experimentation

Building a resilient organization requires moving out of the comfort zone. A culture where experimentation is allowed and even encouraged is good to those who are new to the changes and eager to adapt. This freedom encourages employees to experiment without fearing the consequences of mistakes, allowing them to discover new ways of doing tasks, thus increasing efficiency and productivity

These steps to help build resilience can help any team overcome organizational challenges. It is through the trust you provide your workers and the support that you provide them that will help them be resilient in any kind of transformation. Visit https://telkomseliot.com to build a resilient team and increase business productivity with the right solution.

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