ARTICLES — August 06, 2019

3 Things Poor Connectivity Does to Your Business Performance

Businesses of any size have workforces that span the globe and customers who expect brilliant service anytime, anywhere. Today, connectivity is more than just a tiny part of communication. It is now the essential fabric that determines both business productivity and customer satisfaction. If it’s done right, connectivity can bring your business to new levels. Done poorly, on the other hand, you could lose competitive advantages in your business sector.

Your overall internet connection helps build the foundation of a positive relationship between your business and customers, so the type of network you choose is important to reach success. These are the things that could happen if you looked away from your business’ connectivity issues.

Relatively Slow Customer Service

Keeping up with technological development is all about giving a much-needed solution to your customers. When you’re trying to help a customer resolve an issue as quickly as possible, internet speed can make all the difference. Up to this day, cutting-edge businesses are looking for new ways to leverage connectivity to provide better customer service. Ways like screen sharing, streaming video from customers’ phone and other digital forms of service can hardly be implemented without a reliable connection.

Limitations on Employees’ Productivity

Research by Sandisk shows that slow internet connection loses employees 1 week of productivity each year. When bandwidth is shared among employees, connectivity speed is limited, making employees harder to work to their full potential. From communication, managing tasks to capturing and storing valuable data, these processes require a fast network to be able to complete tasks effectively. Providing your workforce with the necessary and up-to-date-equipment and infrastructure to help them complete their daily tasks is important to maintain optimal productivity.

It Affects Your Business Revenue

Beyond your employees' inability to complete their tasks and morale drops, slow connectivity causes profit loss. If your company's CRM is slow it can affect your customers' experience. If your retail store’s EDC connection is sluggish, your customers may cancel on their purchase and go to another store that provides a better payment experience. If one of your branch offices’ connectivity is unresponsive, communication between offices can be delayed and interfere with your company’s productivity. This shows that connectivity does affect your business revenue.

With these points in mind, choosing the right provider is critical to your business functions as necessary. Not only getting the best speed but also ensuring your service is supported by an expert team. Telkomsel IoT Managed Service Connectivity offers you a reliable, secure and cost-effective Managed Connectivity Services like turnkey end-2-end connectivity using the 2G/3G/LTE spectrum and Leased Line or VSAT. By collaborating with various leading industry partners, Telkomsel IoT Managed Service Connectivity is here to help your enterprise operate anytime, anywhere, with total peace of mind.

NEWS — Oct 25, 2021
The Unbeatable Business Benefits You’ll Gain Through Data Insight

Smart Manufacturing Solutions come with high ROI. With data Ins

READ MORE >>
NEWS — Dec 23, 2019
The Great Transformation: How the Biggest Innovators Changed the World

As a process of creating something new that makes life better,

READ MORE >>
NEWS — Mar 10, 2022
What is Vehicle Telematics and Why Use It

Vehicle Telematics is one of the solutions that are relevant to

READ MORE >>
NEWS — Sep 29, 2021
Three Financial Sector Security Threats To Be Aware Of

During Covid-19 era with a growing number of financial crime, t

READ MORE >>
NEWS — May 11, 2020
Shaping the Perfect Work-Life Balance for CEOs

Companies entrust CEOs with a wide range of responsibilities. B

READ MORE >>
Telkomsel IoT was Awarded at BUMN Marketing Awards and IMACO Awards 2022
NEWS — Jun 09, 2022
Telkomsel IoT was Awarded at BUMN Marketing Awards and IMACO Awards 2022

This month, May 2022, Telkomsel IoT is proud to receive two awa

READ MORE >>
NEWS — Jun 15, 2022
The Need and The Sustainability of IoT in the Indonesian Industrial Sector

The industrial sector is the largest contributor to the economy

READ MORE >>
NEWS — Apr 05, 2019
Smart Metering System: Telkomsel and PDAM’s Boundless Innovation

There are always innovative ways to improve business performanc

READ MORE >>